I was not coerced, or paid to write this review, nor am I related to any of DrainWorks employees. I only write reviews when merited! I am a DrainWorks customer that appreciated DrainWorks hard work and honesty. Thus this review.
The report, communication and scope of work was FABULOUS!!!! Richard always went the extra mile. I had a gazillion questions and always answered politely, respectfully and thoroughly.
The communication, respect and willingness to work with me, and so politely and comical at times helped to make a not so desirable situation, so much easier to handle. Pricing was fair, reasonable. I was so grateful there was no price gouging. Actually they accommodated my financial situation nicely. There were NO financial surprises!!! A good man. A good company. Thank you Richard.
I have to say, the communication between (DrainWorks) and Foundation Support Specialists (FSS) - that lifted my home along with the engineer (Levi) at Hollingsworth was a group effort. They worked harmoniously and effortlessly together. I am So grateful and it was so incredibly vital in my situation. They were undoubtedly an answer to my deep, sincere, heartfelt prayers.
I truly appreciate Art, Philippe and Alex (Alec?). They kept me informed every step of the way. Frankly, I appreciate the details... After removing the master commode for our Hydrostatic Test, Philippe actually cut down the bolts holding the toilet in place and capped them appropriately and cleaned up afterwards. I truly appreciated that. It meant a lot. These service providers always wore masks, took off their muddy boots prior to coming in and respected me and my home.
The final report was spot on and detailed. Thank you!
I can rest easier knowing I don’t have anymore leaks in ANY of my homes' water systems.... sanitary drains, freshwater or otherwise!!!
Thanks DrainWorks for being a team player and having a great bunch of plumbers and assistants... and taking care of us and our home.