FREQUENTLY ASKED QUESTIONS

Whether you have questions about clogs, sump pumps, or sewer repairs, look no further! If you don’t find the answers you’re looking for here, give us a call and one of our expert plumbers will be happy to help you.

How Often Does my Water Heater Need Flushing?

To extend the life of your water heater, we recommend routine maintenance. This prevents leaks and sediment accumulation. Extensive cleaning removes unwanted debris and deposits that build up in the tank. Our plumbers can perform a flush treatment that will extend your water heater's life expectancy. For a well-running water heater system, we advise scheduling a cleaning at least once a year to keep your water heater running efficiently.

What is Hydro jetting and how can it help my drains?

Hydro jetting is an effective way to clear out drain lines and pipes. It clears out any kind of debris, waste and sludge that may be obstructing your plumbing system. Hydro jetting pushes a very powerful water jet through your pipes along with sewer lines. This process is safe and power balanced for your system. At DrainWorks, we suggest hydro jetting to customers searching for proactive cleaning as well as some cases of clearing harder clogs. Stopping buildup before it occurs is the best way to keep your system clean and healthy.

When should I replace my water heater?

Here at DrainWorks we recommend that if your water heater is 12 years or older then it may be time to purchase a new heater for your home. Water heaters over time become calcified, makes noises and can cause leaks. These are all indications its time to replace your water heater. If you’re experiencing any of these conditions or have concerns, give us a call today! Our team also offers installment of tankless water heaters for those that are interested.

How do I know if my main drain is clogged?

Clogs in your main drain could result in serious damage. If you think you may have a clog have one of our professional plumbers take care of your blockages. A typical indicator of a blockage is potentially poor drainage in your toilet, shower/tub, and sinks, but in extreme cases the water may not drain away whatsoever. Various other indicators of clogged drains may consist of nasty smells primarily around your sink as well as commode. You may even hear gurgling noises coming from your drains or when the commode is flushed. At DrainWorks we do residential and commercial calls so if this sounds like your home or business, reach out to us today!

What are signs that I have a hidden leak in my home?

A hidden leak can go unnoticed for several years if you do not pay close attention, which could lead to other residential issues. Many plumbing leaks are easy to recognize, as long s you know what to look out for.

Indications of a leak in your home include:

  • Mildew odor
  • Mushy floor
  • Discolored spots on the floors and walls
  • Unexpected muddy/ waterlogged areas outside
  • Water bill & water meter usage spikes
  • Drips from first floor ceiling
  • Cracks in your foundation

Do you think this sounds like your home? DrainWorks can have a team at your home promptly to assist with any issues you may have. Our teams use top quality leak detection devices to determine the precise location of your leak(s)!

What is a sewer line sag (sewer line belly)?

When an area of your main drain line sinks it's typically due to bad soil problems. This may indicate that faulty sewer lines were installed. Drain line bellies can also be caused by tree root intrusions. The drooping develops a trough which gathers grease, sludge, waste and debris. If left untreated, sewer bellies bring erosion, clogs, as well as sewer back-ups. Sewage system bellies are repaired by determining the damaged area and reinforcing broken pipes.

What is a slab leak?

Slab leaks are water leaks that are located under the slab of your home or business. Since they are located underneath the slab they typically are harder to locate/access. Poor construction, inefficient water quality, high water pressure and also pipelines rubbing against each other are all ways slab leaks can happen. Usual indications are discolored spots in the floor, water coming out from the ground, foundation movement and unusual odors. Slab leaks impact your drain line, so you might additionally experience back-ups throughout your home. DrainWorks offers slab leak detection as well as other hidden leak types of detection that may be under the foundation or even in your yard.

Whats the worst that can happen delaying plumbing repairs?

It's vital to have it fixed as soon as possible if there is a known issue. Water creates extreme architectural damage to your home. The longer you avoid taking care of a plumbing leak, the more costly the repair could be. Unattended plumbing issues can result in water damages throughout the property, sewer failure, or even foundation damage to your home. Call today to have your plumbing issues addressed by our team here at DrainWorks!