Air & Drain Works handles AC repair, new AC systems and plumbing in Bulverde, TX, roughly 40 minutes north of our San Antonio shop on US 281. Our Bulverde work splits almost evenly between heating and cooling and plumbing.
Tankless Water Heater Repair
When a tankless water heater fails, it usually shows an error code instead of just going cold. This year we took a Bulverde call for a Rheem tankless showing error code 11 with no hot water. On Rheem units, code 11 means the burner didn’t ignite. The cause can be the gas supply, the igniter, the flame sensor or the venting, and we test each one instead of swapping parts until it works.
Tankless units also need their heat exchanger flushed to clear mineral buildup. Skip it long enough and you’ll see error codes and lukewarm water. We handle tankless repair, flushing and new installs.
AC Service In Bulverde
About 68% of homes in the 78163 ZIP were built in 2000 or later, so most systems here are newer equipment, much of it installed in the attic.
- AC repair: warm air, short cycling, leaks and systems that will not start.
- AC installation: we installed a complete 2.5-ton system in Bulverde this year. Qualifying installs come with financing options and our Price Assurance Guarantee.
- AC tune-ups: we recently tuned up a 5-year-old system in the attic. On attic units we pay extra attention to the drain pan and condensate line, because a backup there ends up in your ceiling.
- UV lights and indoor air quality: we installed a UV light on a Bulverde system this year.
- Heater repair and heat pump service for winter.
How Do You Reach A Broken Pipe Under The Slab?
When a pipe breaks under a slab, there are two ways to reach it: cut through the floor from inside, or dig a tunnel under the house from outside. We do tunnel repairs in Bulverde. Tunneling keeps your floors and cabinets in place. We also handle drain cleaning, leak detection and water heater service.
Where Does Bulverde Get Its Water?
Bulverde was settled around 1850 but didn’t become a city until the late 1990s, and there’s no single city water system. Neighborhoods are served by providers like Texas Water Company and Water Services Inc., and some rural properties run on private wells. The Trinity Aquifer under this part of Comal County is a weak producer, and some wells in the area have gone dry. Mineral-heavy water is hard on tankless heaters and fixtures, so a water softener or filtration system is worth considering.
Where We Work
All of Bulverde (78163), along US 281 and FM 1863 and out toward Cibolo Creek south of town. We also serve New Braunfels, Boerne and Stone Oak.
Bulverde FAQ
It means the unit tried to light and couldn’t. Check that the gas is on and other gas appliances work. If they do, the problem is usually the igniter, flame sensor or venting, and that needs a technician.
The checklist is the same, but we look harder at the drain pan, condensate line and float switch. An attic unit that overflows leaks straight into the ceiling below.
A UV light mounts near the indoor coil, where moisture collects, and helps keep mold and bacteria from growing on it. It’s an add-on to a working system, not a fix for a broken one.
Book Service In Bulverde
Texas air conditioning contractor license TACLB00127577E and master plumber license MPL 43180. Book online or call.
Other Areas We Serve
We also cover these communities around San Antonio.
| Alamo Heights, TX | Stone Oak, TX | Shavano Park, TX |
| Fair Oaks Ranch, TX | Boerne, TX | Helotes, TX |
| Alamo Ranch, TX | Castroville, TX | New Braunfels, TX |
| Schertz, TX | Universal City, TX |




